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Realtime Insights

When to use this screen​

Superuser diagnostics for realtime / websocket health (status, cache reset, account priority manifest). Not a trader-facing report. Not the Reports hub.

Who can open it / who to ping​

  • Open: superuser and reports manage. Non-superusers never see this item.
  • Ping engineering on-call before cache-reset in production — it can stampede the origin.

Find the record​

Open Admin → Operations & Orders → Realtime Insights.

Happy path​

  1. Read status (degraded vs healthy).
  2. If engineering asked for a cache reset, take it during a quiet window.
  3. Use priority manifest only to debug which accounts are prioritized — do not treat it as a risk decision.

Action catalog​

ActionWhen to useCustomer impact
StatusDashboard “stale PnL” stormDiagnostics
Cache resetEngineering-approvedBrief realtime blip possible
Priority manifestWho is prioritizedRead-only

If this fails​

  • You cannot see the page: you are not a superuser — that is expected.
  • Reset did not help: the issue is the broker feed, not cache.

Reports · Accounts Management