Active sales
When to use this screen
Only currently live campaigns. Use to confirm what a trader should see at checkout right now.
Who can open it / who to ping
- Open: Promotions view (plus feature flag promotions run enabled). If the sidebar item is missing, the flag is off or the role lacks Promotions view — ping engineering, do not 404-hunt.
- Ping marketing before activate / end-early / kill switch.
Find the record
Open Admin → Operations & Orders → Promotions, then the child view in the promotions nav.
Happy path
- Confirm the promotions flag is on (otherwise you get 404).
- Identify whether the sale is draft, scheduled, or active.
- Preview / simulate before activate.
- Activate only with marketing on the ticket.
Action catalog
| Action | When to use | Customer impact |
|---|---|---|
| Open live campaign | Ticket “why is my price different?” | Inspect live rules |
| End-early | Kill a bad sale | Prices revert — ping marketing |
If this fails
- Sidebar missing / 404: flag off or no Promotions view.
- Two sales overlapping: use planning calendar before activate.
- Kill switch: if pricing looks globally wrong, use the promotions pricing kill switch (marketing + engineering) — do not edit fifty coupons by hand.