Add coupon
When to use this screen
Create a new coupon. Prefer duplicating a known-good coupon from the list if this is a variant of an existing campaign.
Who can open it / who to ping
- Same grants as Coupon Management (Coupon manage for write).
- Ping marketing for public codes; ping finance for funded-plan percent-off.
Find the record
Open Coupon Management → Add (or /admin/coupon-management/add).
Happy path
- Name the code so ops can search it later (avoid lookalike letters).
- Set plan discounts, caps, dates, and whether it is giveaway vs paid discount.
- Save, then test on a staging/support checkout if this is a public sale.
Action catalog
| Action | When to use | Customer impact |
|---|---|---|
| Save | New code ready | Redeemable according to caps/dates |
| Cancel | Abandoned draft | No code created |
If this fails
- Save rejected: duplicate code, missing plan mapping, or invalid date range.
- After save the trader still cannot use it: check sale windows and promotions kill switch.